HR Compliance Support: Transforming HR

A property company with limited HR infrastructure sought expert support to address compliance gaps, outdated contracts, and IR35 risks. We conducted a full HR audit, created tailored policies, implemented an employee handbook, and ensured IR35 compliance.

This resulted in full legal compliance, streamlined operations, and restored leadership focus—proving the value of proactive HR management.

Background

Protecting Client Confidentiality

To respect our client, we do not disclose any identifiable details in this case study.

Client Sector: Property

A well-established company in the property sector, focusing primarily on delivering outstanding services to its clients, was grappling with a growing challenge – HR compliance.

With their expertise firmly rooted in their core business, HR management had always been a lower priority. When they sought professional support, their main requirement was clear. They needed someone to take the reins, conduct a comprehensive HR audit, and ensure compliance with employment laws and regulations.

The Challenges Our Client Faced

The company faced several pressing issues:

Minimal Existing HR Infrastructure – They had very little in the way of employment policies, and existing contracts of employment were out of date or entirely absent.
IR35 Compliance Concerns – A number of contractors were effectively operating as employees, creating significant risks under IR35 regulations.
Time and Expertise Constraints – The leadership team, fully focused on their core operations, lacked both the time and HR expertise to tackle these issues internally.
Cost Concerns – Although they recognised the importance of addressing their HR needs, the company was apprehensive about the potential expense.

Our Approach To HR Compliance

To meet the company’s needs, we provided a tailored and cost-conscious solution, including:

HR Audit

We conducted a thorough review of existing HR practices, identifying gaps and ensuring full compliance with current employment legislation.

Policy Creation and Implementation

A suite of bespoke employment policies was developed and implemented, tailored to meet both legal standards and the specific needs of the company.

Employee Handbook

A comprehensive employee handbook was created to bring clarity and consistency to their workplace practices.

Contracts Review and Transition

A pathway to transition Contractors to employee status was provided, aligning the business with IR35 regulations and mitigating compliance risks.

Value-Focused Delivery

The work was delivered efficiently, ensuring the solutions offered substantial value within the company’s budget constraints.

The Outcome

How we delivered HR Compliance Support

The work delivered immediate and lasting benefits to the company:

Legal Compliance – Full compliance with employment laws and regulations was achieved, greatly reducing exposure to legal and financial risks.
Streamlined Operations – Clear and standardised contracts and policies created a solid HR foundation, improving internal communication and trust.
Leadership Focus Restored – With HR compliance in capable hands, the leadership team could focus on driving the business forward.
Cost-Effectiveness Proven – Despite initial reservations about costs, the company quickly realised the investment was highly worthwhile, helping to avoid disputes and save time.

Client Feedback

The company expressed their relief and satisfaction with the support provided. They had previously felt overwhelmed by the complexity of HR compliance and were unsure where to begin. Our involvement brought much-needed clarity and structure, with all necessary policies, contracts, and processes implemented efficiently. They emphasised how the value of the investment became evident almost immediately, allowing them to concentrate on their business while knowing their HR operations were in safe hands.

If your business is in doubt over its HR compliance with employment laws and regulations or needs an audit – contact us, our team can help you.

Samantha Gallagher, HR Expert

This case demonstrates the critical role of proactive HR management in protecting and strengthening a business. By investing in expert support, the company not only ensured compliance with complex regulations but also laid the groundwork for a more structured and efficient workplace. Ultimately, the work proved that addressing HR challenges head-on delivers both operational and financial benefits, giving businesses the confidence to focus on what they do best.